A former FBI hostage negotiator offers a new, field-tested approach to negotiating - effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. Never Split the Difference takes you inside his world of high-stakes negotiations, revealing the nine key principles that helped Voss and his colleagues succeed when it mattered the most - when people's lives were at stake.
'Filled with insights that apply to everyday negotiations.' Business Insider
'A stupendous book.' The Week'
Revised cover art November 2023
MEDIUM (A5) hardback size.
A really well organised diary, once you have tried one you'll appreciate the little touches.
Forward planner of current year 2024 and following year 2025 at start
Each double page spread has the week on the left and a full page for notes on the right.
2 ribbons - labels - 80gsm acid free paper - back pocket - detachable address section
$17.00Change can begin right now. Learn to bring about dynamic personal growth using five uniquely effective tools- from psychotherapist Barry Michels and psychiatrist Phil Stutz, subject of the Netflix documentary Stutz, directed by Jonah Hill. Can you imagine what your life would be like if you could tap into a new source of power - one that has been inside you all along - to solve your own problems and become the master of your life?The Tools is an extraordinary psychological model based on the proven methods of Hollywood's greatest psychotherapists.
Phil Stutz and Barry Michels have over 60 years of psychotherapeutic experience between them. Together they have helped their A-list clients work through whatever has held them back - be it insecurity, trauma, anger, lack of willpower, negativity or avoidance - to achieve their greatest work and find a deep level of fulfilment. Now, at last, the acclaimed clinicians are sharing their methods in this eye-opening and empowering book.
Introducing their five simple techniques, namely The Reversal of Desire, Active Love, Inner Authority, The Grateful Flow and Jeopardy, the authors clearly explain what they are plus how and when to use them. Astonishingly effective and beautifully simple - once you've learned a tool it takes only three to five seconds to use it - this book will give you everything you need to propel yourself forward to achieve your ambitions and be who you were born to be.
If you've ever wondered what would happen if limitless money met limitless power, wonder no longer, it's all here...Terrifying, disturbing and ghastly' Oliver Bullough, author of Moneyland'
Blood and Oil is the explosive untold story of how Mohammed bin Salman and his entourage grabbed power in the Middle East and acquired a network of Western allies - including well-known US bankers, Hollywood figures, and politicians - all eager to help the charming and crafty crown prince.
Through astonishing interviews with powerful insiders, Blood and Oil tells how MBS's cabal played the Saudi economy and capitalised on the omnipotence of feudal power while effectively stamping out dissent, before allegations of his extreme brutality and excess began to slip out.
A story of breath-taking dealings that range from Riyadh to London, Paris to America, this is a thrilling and brutal investigation into extreme wealth, one of the world's most decisive and dangerous new leaders, and the bid for Saudi transformation that is reverberating around the world. "This is as close to the truth, to the real story of the corruption, vulgarities, horrors, and lies of the Kingdom and its current despot as we are likely to get.
$33.00Do you feel like we're in a permacrisis? Chances are you feel some anxiety about the state of the world. Gordon Brown, Mohamed A. El-Erian and Michael Spence certainly did.
Three of the most internationally respected and experienced thinkers of our time, these friends found their pandemic Zooms increasingly focused on a cascade of crises: sputtering growth, surging inflation, poor policy responses, an escalating climate emergency, worsening inequality, increasing nationalism and a decline in global co-operation. They shared their fears and frustrations. And the more they talked, the more they realised that while past mistakes had set the world on this bumpy course, a better path leading to a brighter future exists.
Informed by their different perspectives, they sought a common goal: achievable solutions to fix our fractured world. This book is the product of that thinking. At the heart of today's permacrisis are broken approaches to growth, economic management, and governance.
While these approaches are broken, they are not beyond repair. An explanation of where we've gone wrong, and a provocative, inspiring plan to do nothing less than change the world,
The Power Law : Venture Capital and the Art of Disruption
Jeff Bezos was not a bookseller; Elon Musk was not in the auto industry. When it comes to innovation, a legendary venture capitalist told Sebastian Mallaby, the future cannot be predicted, it can only be discovered. Most attempts at discovery fail, but a few succeed at such a scale that they more than make up for everything else.
That extreme ratio of success and failure is the power law that drives venture capital, Silicon Valley, the tech sector, and, by extension, the world. Drawing on unprecedented access to the most celebrated venture capitalists of all time, award-winning financial historian Sebastian Mallaby tells the story of this strange tribe of financiers who have funded the world's most successful companies, from Google to SpaceX to Alibaba. With a riveting blend of storytelling and analysis, The Power Law makes sense of the seeming randomness of success in venture capital, an industry that relies, for good and ill, on gut instinct and personality rather than spreadsheets and data.
We learn the unvarnished truth about some of the most iconic triumphs and infamous disasters in the history of tech, from the comedy of errors that was the birth of Apple to the venture funding that fostered hubris at WeWork and Uber to the industry's notorious lack of women and ethnic minorities. Now the power law echoes around the world: it has transformed China's digital economy beyond recognition, and London is one of the top cities for venture capital investment. By taking us so deeply into the VCs' game, The Power Law helps us think about our own future through their eyes.
One of the most influential economists in the world' Wired
Even before the Covid-19 pandemic in 2020, capitalism was stuck. It had no answers to a host of problems, including disease, inequality, the digital divide and, perhaps most blatantly, the environmental crisis. Taking her inspiration from the 'moonshot' programmes which successfully co-ordinated public and private sectors on a massive scale, Mariana Mazzucato calls for the same level of boldness and experimentation to be applied to the biggest problems of our time.
We must, she argues, rethink the capacities and role of government within the economy and society, and above all recover a sense of public purpose. Mission Economy, whose ideas are already being adopted around the world, offers a way out of our impasse to a more optimistic future.
'A refreshingly honest reminder of what the path to business success really looks like ... It's an amazing tale' Bill Gates'
The best book I read last year was Shoe Dog, by Nike's Phil Knight. Phil is a very wise, intelligent and competitive fellow who is also a gifted storyteller' Warren Buffett
In 1962, fresh out of business school, Phil Knight borrowed $50 from his father and created a company with a simple mission: import high-quality, low-cost athletic shoes from Japan.
Selling the shoes from the boot of his Plymouth, Knight grossed $8000 in his first year. Today, Nike's annual sales top $30 billion. In an age of start-ups, Nike is the ne plus ultra of all start-ups, and the swoosh has become a revolutionary, globe-spanning icon, one of the most ubiquitous and recognisable symbols in the world today.
But Knight, the man behind the swoosh, has always remained a mystery. Now, for the first time, he tells his story. Candid, humble, wry and gutsy, he begins with his crossroads moment when at 24 he decided to start his own business.
He details the many risks and daunting setbacks that stood between him and his dream - along with his early triumphs. Above all, he recalls how his first band of partners and employees soon became a tight-knit band of brothers. Together, harnessing the transcendent power of a shared mission, and a deep belief in the spirit of sport, they built a brand that changed everything.
A memoir rich with insight, humour and hard-won wisdom, this book is also studded with lessons - about building something from scratch, overcoming adversity, and ultimately leaving your mark on the world.
As featured on BBC Breakfast, Radio 2 and Loose Women
Are you ready to be your best self at work? Packed with advice, tips and decades of business experience from Mary Portas, this is a book for every one of us: whatever level you are, wherever you work. It's about calling time on alpha culture and helping every one of us to be happier, more productive and collaborative. It's time to #WorkLikeAWoman.